Zen and The Art of Professional Services Pricing (Part 2)

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by Steve Ward on August 13, 2010

In my last post, I covered the importance of developing a comprehensive design document to help create a road map for a successful capture software implementation. Of course, at Datacap (an IBM Company), we have alternatives to the design document for smaller projects or for those customers who don’t believe a full-blown design specification is [...]

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Zen and the Art of Professional Services Pricing

by Steve Ward August 6, 2010
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How much will it cost?
Invariably that’s the first question most of us would ask when making a purchase.  When buying a product, be it a Taskmaster client license, server hardware, a toaster oven or a jar of peanut butter, the answer is usually pretty straightforward.  When it comes to professional services however, the answer more [...]

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Steve Ward, Director Professional Services

by David Jenness August 6, 2010
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Steve Ward is a seasoned, “hands-on” technology and operations executive with a broad range of experience at both start-ups and large international corporations. Wherever he has signed on, he has consistently delivered results in growth, revenue, operational performance, and profitability.
Prior to joining Datacap in 2010, he has served in such roles as CTO, VP Operations [...]

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Document Automation Delivers Better Mileage To Trucking Industry

by David Jenness July 15, 2010
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A little known and critical element of success that trucking companies are just waking up to is how they manage paper.  Transportation companies know all too well that the industry runs on paper documents. Drivers out on the road cannot load a truck, deliver a payload, fill their fuel tank or eat a sandwich without [...]

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If I Read The Dictionary, Will I Know Everything?

by Tom Simalchik June 25, 2010
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Datacap Wordfire uses text analytics to “read” a document and identify it for processing. It’s pretty complicated stuff, but what would it be like if a computer explained how Datacap Wordfire worked?  It might go something like this:
“My name is Davinia.  I am a computer program.  I was created by a team of very talented [...]

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Capture-Powered Wheelchairs

by David Jenness June 17, 2010
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While the healthcare system may need an overhaul, one thing we ought to be grateful for is modern medicine’s ability to save lives and heal those of us unfortunate enough to suffer severe illness or trauma. You don’t have to be a healthcare patient – or even a regular watcher of the TV show “House” [...]

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Scan and Store Document Images for Fun and Profit

by David Jenness June 4, 2010
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It’s been suggested that document scanning would help your business. Get all your paper scanned into image form so you can share documents with your employees and partners. Go paperless. Streamline your business process. Get rid of all that paper stored in those rusty old filing cabinets. Let your customer service people call up claims [...]

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Capturing Handprint or Where’s My Copy Of Mad Magazine?

by David Jenness May 21, 2010
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After 9 years, I’m thinking about moving to a new house. I’m not looking forward to packing up and moving a decade’s worth of stuff, and I’m even less excited about all the Change of Address forms I’ll have to fill out to make sure my bills and mail follow me. Inevitably, they don’t all [...]

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Testing On The Edge Of A Cliff

by Eric Morrow May 17, 2010
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Edging back off the cliff, attached to a climbing anchor by a “rope” barely thicker than a shoe lace, I yell up: “Hey Dario, this rope’s been tested, right?”  I realized immediately that I’m asking the question too late.  Much better to know before my life depended on it!
At Datacap, our quality assurance (QA) department [...]

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Eric Morrow – Business Analyst

by Eric Morrow May 14, 2010
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Eric is the newest arrival to Datacap’s Marketing team.  Before joining Datacap in 2009, he worked as an attorney for Cadwalader in the Healthcare/Non-profit group.  He brings an intense curiosity about social media and blogging to his work.
Eric has a B.A. in Political Economy from the University of California: Berkeley [...]

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